Patient Services

During your stay at USC University Hospital, your comfort is our priority. Our expert staff is here when you need us. Below is what you can expect during your stay.

Patient Accommodations

Online Billpay:

USC University Hospital provides current patients with a convenient way to pay their hospital bills online. Follow the link below to sign up and pay your bill.
Pay your bill online »

CarePages:

Stay connected with family, friends and colleagues before, during and after a healthcare challenge through a CarePages website. CarePages provides free, private websites that make it easy to:

  • Update family, friends and even colleagues all at once
  • Share photos
  • Collect supporting messages from loved ones and friends
  • Connect to others with similar concerns

Create a CarePages website »

Rooms

Each room is equipped with the essentials to make your stay as pleasant as possible. In addition to a bed, color television, phone and extra chairs for visitors, each room has its own private bathroom.

Patients are asked to bring items used at home for personal grooming, such as skin care, denture care or hair care products. You are also welcome to bring a personal item, such as a photograph, comfortable pillow or personal calendar. But we ask that you please leave valuable property at home.

Mail

Loved ones can send mail directly to your room with your name and room number on the envelope. Mail is sent to your room as it is received. If you have outgoing mail, hospital staff will assist you in sending it out.

Pharmacy

A pharmacy is available for patients of USC University Hospital. It is located on the plaza level of the Healthcare Consultation Center, the building northwest of the hospital. Hours of operation are Monday through Friday from 8:30 a.m. to 6 p.m. and Saturday from 9 a.m. to 1 p.m.

My Health Portal

A part of The Doctors of USC Web site, the MyHealth Portal allows patients to set up a personalized page to help manage their own health care. Patients can request appointments with USC doctors, keep track of their doctors’ information and manage their own appointments on an online calendar. Patients can also subscribe to health information on specific topics of interest and join a support group or submit a request to start a new one.

Spiritual Care

The hospital chaplain has a staff of various faiths. The chaplain is happy to visit with you, and can also be paged through the hospital operator at (323) 442-8488. Your own clergyman is also welcome to visit with you at any time.